Please review this policy before the site goes live, and adjust any detail that should work differently for Fatima Beauty.
By booking an appointment you agree to the points below. If you have a question, please get in touch before your visit. You may also find answers on our FAQ page.
Booking
Choose a treatment from our Services page and request a preferred date and time. We will confirm your appointment. Please arrive on time so we can give you the full treatment.
Cancellations and changes
Please let us know at least 24 hours beforehand if you need to cancel or change your appointment, so the time can be offered to someone else. There is no charge when you give that notice. Cancellations or missed appointments within 24 hours of the appointment time are charged the full treatment amount.
Late arrivals
If you are going to be more than 10 minutes late, please get in touch as soon as you can. We may need to reschedule your appointment, and the treatment fee may still be charged.
Patch tests
Tints, brow lamination and lash lifts need a patch test at least 48 hours before your appointment.
For a brow or lash tint, you do not need a separate booked appointment for the patch test. In some cases a waiver can be signed instead for an eyebrow tint only. A waiver is not available for lash tint. Patch tests are renewed every six months.
For brow lamination or a lash lift, you need a complimentary 10-minute consultation and patch test at least 48 hours beforehand. We cannot go ahead without it. These are also renewed every six months.
Please tell us about any allergies or skin sensitivities when you book.
Age
You need to be 18 to attend on your own. Clients aged 16 or 17 can be treated with a signed parent or guardian consent form, and a parent or guardian must stay for the appointment. We do not treat anyone under 16.
Health and suitability
Please tell us about any allergies, skin sensitivities, medical conditions or medication that could affect your treatment. We may decline a treatment if we think it would not be safe.
Pregnancy and breastfeeding
Please check with your doctor first, and tell us when you book. Brow lamination and lash lifts are not recommended if you are pregnant or breastfeeding, because hormonal changes can make reactions more likely. Ordinary tinting is usually considered fine, but still check with your doctor. Waxing is usually possible during pregnancy, though skin can be more sensitive.
Preparing for brow waxing
Arrive with clean skin and no moisturiser or oil on the area. It helps to exfoliate gently about 48 hours beforehand, and to leave enough hair for the wax to hold (around the length of an eyelash). Please wait 48 hours between waxing and tanning. If you use prescribed creams such as Retin-A or Differin, stop them seven days before and do not restart until seven days after. We cannot wax if you are taking Accutane or Roaccutane.
Payment
Appointments are paid by card, not cash. We will confirm the cards and payment methods we take when you book. Tips are welcome but never expected, and go in full to the person who treated you.